- Scam
One report flags 02 3815 7642 (0238157642) as an internet provider impersonation scam. Caller claimed to be from an ISP.
Internet Provider Impersonation Report for 02 3815 7642
A single contributor has reported a call from 02 3815 7642 (also written as 0238157642) impersonating an internet service provider. The caller claimed affiliation with an ISP but the contributor identified the call as suspicious. This type of impersonation tactic is commonly used to harvest personal information, gain remote access to devices, or social engineer victims into making payments.
What the Caller from 02 3815 7642 Claimed
According to the report, the caller from 02 3815 7642 posed as someone from an internet provider. The contributor noted the call felt "dodgy," suggesting inconsistencies in the caller's story, tone, or claimed reason for contacting them. The contributor answered the call but did not provide further details about specific claims made or pressure tactics used during the conversation.
Call Details and Timing
The call from 0238157642 was answered by the contributor, indicating the caller made direct contact rather than leaving a voicemail or message. The report was submitted on 16 February 2026. The number 02 3815 7642 is allocated to Symbio Networks Pty Ltd, a genuine Australian internet service provider operating in New South Wales, which makes this impersonation particularly deceptive - the number may have been spoofed or the caller may have falsely claimed direct affiliation with this provider.
What to Do If You Receive a Call from 02 3815 7642
If 02 3815 7642 calls you claiming to be from your internet provider:
- Do not: Provide personal details, passwords, credit card information, or remote access to your computer
- Do not: Click links sent via SMS or follow online links the caller provides
- Do not: Return the call to the number shown on your caller ID - scammers spoof legitimate numbers
- Do: Hang up immediately and contact your actual internet provider directly using the phone number on your bill
- Do: Verify any claims by calling your ISP's official customer service line independently
- Do: Block the number 0238157642 in your phone's settings if you receive repeat calls
How to Report 02 3815 7642
If you receive a suspicious call from 02 3815 7642 impersonating an internet provider, report it to Australian authorities:
- Report to Scamwatch at scamwatch.gov.au - describe the impersonation attempt and any claims made
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au for illegal calling activity
- Report to the Australian Cyber Security Centre via ReportCyber at cyber.gov.au if the caller attempted remote access or credential theft
- Share your experience on Reverseau to help other Australians identify this number and protect themselves from the same scam
Help others by sharing your experience with (02) 3815 7642!
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What Our Users Reviewed
Dodgy call from some internet provider
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WRITE A REVIEWFrequently Asked Questions
Is 02 3815 7642 a real internet provider number?
The number 02 3815 7642 is allocated to Symbio Networks Pty Ltd, a legitimate NSW internet service provider. However, scammers routinely spoof real business numbers to appear trustworthy. The report about 0238157642 indicates this number was used to impersonate an ISP. Always verify by calling your provider directly using the number on your bill rather than trusting caller ID.
What should I do if 0238157642 asks for my internet account details?
Hang up immediately. Legitimate internet providers already have your account details on file and will not call asking for passwords, account numbers, or credit card information. If you're unsure, end the call and contact your actual ISP using the phone number on your bill. Never provide access credentials to anyone who calls you, even if they claim to be from 02 3815 7642.
Why would someone call impersonating an internet provider?
Scammers impersonating internet providers typically aim to steal login credentials, install malware on your device, convince you to purchase unnecessary services, or harvest banking information. The call from 02 3815 7642 was flagged as suspicious, suggesting the contributor recognised something was off. Trust your instincts - if a call feels dodgy, it probably is.
Should I return a call to 02 3815 7642?
No. Do not return calls to 0238157642 or any unknown number claiming to be from your ISP. Scammers spoof legitimate phone numbers, so calling back may reach a scammer posing as the real company, or your call may be intercepted. Always initiate contact yourself using a verified number from your provider's official website or bill.
How many reports has 02 3815 7642 received?
Currently, one report has been submitted to Reverseau flagging 02 3815 7642 (0238157642) for internet provider impersonation. While this is a single report, it documents a known scam tactic. If you receive similar calls from this number, report your experience to help build the community intelligence around 0238157642.
What should I do if I already gave information to a caller from 0238157642?
If you shared personal details with someone claiming to be from 02 3815 7642, act quickly. Contact your internet provider immediately using the official number on your bill and alert them to potential unauthorised access. Change your account password, monitor your bank statements and credit, and consider enabling two-factor authentication on any online accounts. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).