- Scam
One contributor reported a tech support impersonation call from 02 3815 7598 (0238157598). Caller claimed IP address was exposed and hung up when challenged.
Tech Support Impersonation Report for 02 3815 7598
One contributor has reported a suspicious call from 02 3815 7598 (also written as 0238157598) involving a tech support impersonation attempt. The caller claimed the contributor's IP address was exposed and vulnerable, a common opening tactic used in tech support scams to create urgency and concern.
The call demonstrates a characteristic pattern of tech support fraud: make an alarming claim about network security, then attempt to gain access or extract payment before the target can verify the information independently.
What the Caller from 02 3815 7598 Said
According to the report, the caller from 02 3815 7598 claimed the contributor's IP address was out in the open and exposed. When the contributor asked for the IP address as verification, the caller hung up immediately. This sudden disconnection is a significant red flag - legitimate IT support providers never hang up when asked to verify details about your system.
The fact that the caller could not or would not provide the specific IP address when directly challenged suggests the call was not genuine technical support. Real technicians can verify system details; scammers cannot.
What to Do If You Receive a Call from 02 3815 7598
If 02 3815 7598 calls you:
- Do not: Allow remote access to your computer, provide passwords, or download software the caller suggests
- Do not: Return the call if you miss it - scammers often use caller ID spoofing
- Do: Hang up and contact the supposed company directly using a number from their official website
- Do: Ask for specific details about your system before engaging (IP address, device serial number)
- Do: Block the number immediately if the caller cannot answer your verification questions
- Do: Report the number to ACMA if you receive repeated calls
How to Report 02 3815 7598
If you receive a call from 02 3815 7598 claiming to be technical support:
- Report it to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Lodge a report with Scamwatch at scamwatch.gov.au with details of what was claimed
- Report the number on Reverseau to contribute to community awareness
- If you provided any information, contact your bank and relevant service providers immediately
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What Our Users Reviewed
Claimed IP out in the open, hung up when asked for IP address
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WRITE A REVIEWFrequently Asked Questions
What should I do if 02 3815 7598 calls claiming my IP is exposed?
Hang up immediately. Legitimate tech support companies never call unsolicited to warn about exposed IPs, and they can always verify specific system details when asked. The pattern reported from 02 3815 7598 - making an alarming claim then disconnecting when questioned - is classic scam behaviour. Block the number and report it to ACMA.
Why did the caller from 0238157598 hang up when asked for the IP address?
Because they didn't have it. Scammers using 0238157598 rely on vague alarming claims to frighten people into compliance. When challenged with a specific request, they cannot deliver and must disconnect. Real technical support can always provide specific details about your system.
Is 02 3815 7598 a legitimate tech support number?
No. The single report from 02 3815 7598 describes a clear impersonation attempt. The number is registered as a local service with Symbio Networks in NSW, but this does not mean the caller was actually from that provider. Scammers regularly spoof legitimate numbers. Never trust caller ID alone.
What should I do if I already gave information to a caller from 02 3815 7598?
Contact your bank and internet service provider immediately to report the incident. Change your passwords and enable two-factor authentication on important accounts. Monitor your devices for unexpected remote access attempts. Report the call to ACMA at acma.gov.au and Scamwatch at scamwatch.gov.au.
How can I verify if a tech support call is real before giving information?
Ask for specific details about your system - your IP address, device serial number, or account reference number. Real support staff can provide these. If they cannot or refuse to answer, hang up. Then contact the company directly using a phone number from their official website, not a number the caller provided.
Should I block 02 3815 7598?
Yes. Based on the impersonation report, blocking 0238157598 is the safest approach. If the number calls again, it indicates persistence by the scammer. Report all repeated calls to ACMA and consider reporting to your phone service provider as well.