- Scam
Community report for 02 3815 7564 (0238157564): Caller impersonated Telstra, became hostile when questioned, hung up immediately.
Telstra Impersonation Report for 02 3815 7564
One contributor has reported receiving a call from 02 3815 7564 (also written as 0238157564) where the caller falsely claimed to represent Telstra. The caller's behaviour shifted when challenged, hanging up abruptly rather than engaging further. This impersonation tactic is commonly used by scammers to access account details, payment information, or to convince victims to click malicious links.
The number is allocated as a local service in NSW through Symbio Networks Pty Ltd, which provides a veneer of legitimacy but does not guarantee the caller's true identity. Legitimate Telstra representatives will never become hostile or disconnect when you indicate you plan to report them.
What the Caller from 02 3815 7564 Did
The contributor described the caller as rude and aggressive. When challenged about the authenticity of the call, the caller immediately hung up rather than providing verification or attempting to continue the conversation. This evasive behaviour is a red flag for impersonation scams, as legitimate service providers are trained to handle verification requests professionally.
The caller's quick disconnection when questioned suggests they were unprepared to provide credentials or had no legitimate purpose for contacting 0238157564's target.
What to Do If You Receive a Call from 02 3815 7564
If 02 3815 7564 calls claiming to be from Telstra or any other service provider:
- Do not: Provide personal details, passwords, account numbers, or payment information
- Do not: Click links, download files, or grant remote access to your device
- Do not: Return the call to the number shown on your phone
- Do: Hang up and independently contact Telstra using the phone number on your official Telstra bill or their verified website
- Do: Block 02 3815 7564 on your phone to prevent repeated calls
- Do: Stay calm if the caller becomes rude or aggressive-this is a common intimidation tactic used by scammers
How to Report 02 3815 7564
If you receive a similar call from 02 3815 7564:
- Report the call to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Report the scam attempt to Scamwatch at scamwatch.gov.au, including the time of the call, what was claimed, and how the caller behaved
- Contact Telstra directly through their official channels to report the impersonation
- Report the number on Reverseau to help other Australians identify this caller
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Rude bloke claimed to be from Telstra from NSW number, hung up when I said I'd report it
Help others by sharing your experience with (02) 3815 7564!
WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate Telstra and call from 02 3815 7564?
Scammers impersonate Telstra to gain trust quickly and extract sensitive information like account credentials, payment details, or remote access to your device. The NSW-allocated number 0238157564 adds false legitimacy. Once they have your details, they can commit identity theft, fraud, or redirect services to accounts they control.
What should I do if I already gave information to the caller from 02 3815 7564?
If you provided personal details, banking information, or passwords to 02 3815 7564, contact your bank and Telstra immediately to report the incident. Change your passwords, monitor your accounts for unauthorized activity, and consider placing a fraud alert with credit reporting agencies. Report the call to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au).
How can I verify if a call claiming to be from Telstra is legitimate?
Legitimate Telstra representatives will never ask for passwords or full account details over the phone. If 02 3815 7564 or any unknown number calls claiming to be Telstra, hang up and call Telstra back using the number on your bill or their official website. This ensures you're speaking with genuine Telstra staff.
Is 02 3815 7564 definitely a scammer?
One contributor reported receiving an impersonation call from 02 3815 7564 where the caller claimed to be from Telstra but became rude and hung up when questioned. While this single report is significant, it means the number has been used for this scam attempt. Always verify any service provider claims independently by calling the company directly.
Why did the caller from 02 3815 7564 hang up when confronted?
Scammers often disconnect immediately when they detect skepticism or when victims indicate they'll report the call. This avoids prolonged interaction where they might be asked for verification details they cannot provide. The abrupt hang-up from 0238157564 is consistent with scammer behaviour when their impersonation is challenged.
Can I block 02 3815 7564 on my phone?
Yes, blocking 02 3815 7564 on your mobile phone will prevent further calls from this number. Most smartphones allow you to block numbers directly from the call log or contacts app. Additionally, you can report 0238157564 to your phone provider's spam filter service. If calls persist, contact your provider's customer support for further protection options.