02 3815 5700 - 0238155700: Impersonation and Threats

• Scam

One report for 02 3815 5700 (0238155700): Caller impersonated tech support, requested computer access, and made threats when refused.

Impersonation and Threats Reported for 02 3815 5700

A single contributor has reported a serious incident involving 02 3815 5700 (also written as 0238155700). The caller impersonated a technical support representative and attempted to manipulate an elderly family member into granting remote access to their computer and phone. When the target refused to comply, the caller escalated to threatening behaviour, including telling the elderly person to end his life.

This report demonstrates a particularly dangerous variant of tech support impersonation targeting vulnerable individuals. The number 0238155700 is registered as a local service through Symbio Networks Pty Ltd in NSW, though legitimate service providers' numbers can be spoofed by scammers.

What the Caller from 02 3815 5700 Attempted

According to the contributor, the caller from 02 3815 5700 posed as technical support staff. The impersonation was used to build false credibility and pressure the recipient into taking harmful actions. The specific requests included:

• Granting remote access to the computer
• Providing access to the phone
• Verbal coercion when initial requests were refused

The escalation to threats when the target resisted represents a critical warning sign. This tactic is often used by organised scammers to intimidate elderly or vulnerable people into compliance after initial persuasion fails.

Why This Report Matters

Remote access scams targeting elderly Australians are among the most financially and emotionally damaging fraud types. Once a scammer gains computer or phone access, they can steal banking credentials, hijack accounts, install malware, or access personal documents. The addition of threats in this case suggests a particularly aggressive operator willing to use psychological harm as a coercion tool.

The fact that the contributor's elderly father refused to comply and reported the call to 02 3815 5700 may have prevented significant financial or identity theft. However, the threatening behaviour itself is a serious criminal matter.

What to Do If You Receive a Call from 02 3815 5700

If 02 3815 5700 calls you:

• Do not: Grant remote access to your computer, phone, or accounts under any circumstances
• Do not: Follow instructions to download software, visit websites, or open email attachments
• Do not: Return a callback to this number if you've missed the call
• Do: Hang up immediately if the caller claims to be from tech support, your bank, the ATO, or any government agency
• Do: Block this number on your phone and contact your phone provider to report the number
• Do: If threats are made, report to local police immediately on 000 or through your state police online reporting channel
• Do: Verify any legitimate support requests by hanging up and calling the official number of the organisation they claim to represent

How to Report 02 3815 5700

This number should be reported to multiple authorities given the severity of the report:

• Australian Cyber Security Centre: Report threats and impersonation at cyber.gov.au or call 1300 CYBER 1 (1300 292 371)
• Scamwatch: Lodge a detailed report at scamwatch.gov.au - include the date, time, and exact words used, especially threats
• ACMA (Australian Communications and Media Authority): Report the number and call pattern at acma.gov.au
• Local Police: If threats were made against you or a family member, report to your local police station or via your state police online reporting system
• Reverseau: Add your own experience with 0238155700 to help warn other Australians

If Someone You Know Received This Call

If an elderly relative or vulnerable person in your care received a call from 02 3815 5700, check their computer and phone immediately for unfamiliar software or changes. Review recent bank and email activity for unauthorised access. Consider enabling two-factor authentication on all their accounts and reviewing their cyber security settings with a trusted IT professional.

Frequently Asked Questions