- Scam
One contributor reported a Commonwealth Bank impersonation call from 02 3815 5699 (0238155699). Caller claimed to be 'Johnathon' requesting verification details before hanging up.
Commonwealth Bank Impersonation Report for 02 3815 5699
A contributor has reported receiving a scam call from 02 3815 5699 (also written as 0238155699) claiming to be Commonwealth Bank verification. The caller identified himself as 'Johnathon' and requested personal verification information before abruptly ending the call. When the contributor attempted to call the number back, the call failed to connect, a common tactic used by scammers to avoid callbacks and tracing.
What the Caller from 02 3815 5699 Claimed
According to the report, the caller from 0238155699 posed as a Commonwealth Bank representative named 'Johnathon' conducting a verification process. The immediate request for verification details is a red flag, as legitimate banks never call requesting personal information unprompted. The caller's quick hang-up after failing to extract information, combined with the failed callback, suggests awareness that the number would be investigated or reported.
How This Scam Works
Commonwealth Bank impersonation remains one of Australia's most effective banking scams. Callers from numbers like 02 3815 5699 use the bank's trusted brand to lower victim defences. By claiming a 'verification' process is underway, they create artificial urgency. The instant disconnection when the contributor didn't immediately comply suggests the caller was screening for easy targets, moving on when they sensed resistance.
What to Do If You Receive a Call from 02 3815 5699
If 02 3815 5699 calls you:
- Do not: Provide your account number, PIN, password, or any personal identification details
- Do not: Stay on the line if the caller becomes aggressive or demands immediate action
- Do: Hang up immediately and call Commonwealth Bank directly using the official number on your bank card or statement
- Do: Block the number 0238155699 on your phone to prevent future contact
- Do: Note the exact time and date of the call for your records
How to Report 02 3815 5699
Reporting this number helps protect other Australians and creates a community record of scam activity:
- Report to the Australian Communications and Media Authority (ACMA) at acma.gov.au - they investigate telephony scams and can take action against repeat offenders
- Report to Scamwatch at scamwatch.gov.au with details of your call and any attempts made by the caller
- Contact Commonwealth Bank directly using the official number to report the impersonation and request security review of your account
- Report on Reverseau to help contributors in your community identify and avoid 02 3815 5699
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What Our Users Reviewed
Johnathon from Commonwealth Bank verification, hung up right away, called back but it failed
Help others by sharing your experience with (02) 3815 5699!
WRITE A REVIEWFrequently Asked Questions
Why would a scammer call from 02 3815 5699 claiming to be Commonwealth Bank?
The caller is attempting to use Commonwealth Bank's trusted reputation to convince you to reveal sensitive information. By claiming to be 'Johnathon' from verification, they create false legitimacy. The scammer from 0238155699 likely obtained your phone number from a data breach or public source, and is testing whether you'll comply with requests for personal details before moving to the next stage of the fraud.
What should I do if Commonwealth Bank calls me from an unknown number?
Never provide personal information to any unsolicited caller, even if they claim to be from Commonwealth Bank. Instead, hang up and call Commonwealth Bank directly using the number on your official bank card or their website. Commonwealth Bank will never ask for your PIN, password, or account verification details via an incoming call. If you're unsure about 02 3815 5699, contact the bank yourself - this is the safest approach.
Why did the caller hang up so quickly when I didn't provide information?
Scammers from numbers like 02 3815 5699 are screening for easy targets. When they sense resistance or hesitation, they disconnect and move to the next call. The quick hang-up suggests the caller recognised you weren't going to comply. This is actually protective - by refusing to engage, you've filtered yourself out of their victim list.
Is it safe to call back 02 3815 5699 to verify it was really Commonwealth Bank?
No. Do not call back 0238155699. The one contributor who attempted this experienced a failed connection, which is typical of scam numbers designed to avoid incoming calls. Instead, verify any Commonwealth Bank concerns by calling the official number on your bank card or visiting commbank.com.au directly.
How do I know if Commonwealth Bank is really calling me?
Legitimate Commonwealth Bank calls will not ask for passwords, PINs, or account verification details. If someone from 02 3815 5699 or any number claims to be your bank and requests sensitive information, this is a scam. Always verify by hanging up, finding the official number independently, and calling the bank yourself to ask if they initiated contact with you.
Should I report this to ACMA or just block the number?
Do both. Blocking 0238155699 on your personal phone protects you from future calls, but reporting to ACMA at acma.gov.au helps authorities identify patterns in Commonwealth Bank impersonation scams. Your report combined with others about 02 3815 5699 creates evidence that regulators can use to take action against the scam operation.