- Suspicious
One contributor reports 02 3815 5677 (0238155677) claiming to be Commonwealth Bank, then hanging up when asked for verification details.
Commonwealth Bank Impersonation Report for 02 3815 5677
A contributor has reported receiving a call from 02 3815 5677 (also written as 0238155677) where the caller claimed to represent Commonwealth Bank. When the recipient asked which branch the caller was calling from, the line became inaudible and the caller disconnected shortly after. This type of impersonation attempt, where the caller abruptly hangs up when questioned, is a common tactic used by fraudsters who lack proper responses to verification questions.
The number is registered as a local service with Symbio Networks Pty Ltd in New South Wales. The contributor answered the call directly, suggesting the caller may have used a spoofed or legitimate-appearing number to increase the likelihood of connection.
What the Caller from 02 3815 5677 Did
According to the report, the caller on 0238155677 identified themselves as being from Commonwealth Bank. When asked a straightforward question about which branch they were calling from, the caller became inaudible. Rather than clarifying or transferring the call, the caller terminated the conversation entirely. This behaviour is inconsistent with legitimate bank contact and suggests the caller was unprepared to handle basic verification questions.
What to Do If You Receive a Call from 02 3815 5677
If 02 3815 5677 calls you claiming to be from your bank:
- Do not: Provide personal information, card details, account numbers, or passwords over the phone
- Do: Hang up immediately and call your bank directly using the phone number on your bank card or statement
- Do: Ask for a branch name or reference number, then verify independently before proceeding
- Do: Block the number after the call to prevent further contact from 0238155677
Commonwealth Bank will never ask you to verify credentials by phone without proper context, and legitimate calls from 02 3815 5677 can always be verified by calling your bank's official number.
How to Report 02 3815 5677
If you receive similar calls from 02 3815 5677 or 0238155677:
- Report to Scamwatch at scamwatch.gov.au with details of the call and what was claimed
- Contact the Australian Communications and Media Authority (ACMA) at acma.gov.au to report the impersonation attempt
- Report directly to Commonwealth Bank's fraud line to alert them of the impersonation
- Share your experience on Reverseau to help other Australians identify this number
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What Our Users Reviewed
Claimed to be Commonwealth Bank, couldn't hear me when I asked which branch then hung up
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WRITE A REVIEWFrequently Asked Questions
Why did the caller from 02 3815 5677 hang up when I asked questions?
Scammers impersonating banks often hang up when challenged because they lack scripted responses or legitimate information. The contributor who received the call from 0238155677 asked a simple question about which branch was calling, and the caller couldn't provide an answer. This is a red flag that the call was fraudulent, not legitimate bank contact.
Would Commonwealth Bank call me from 02 3815 5677?
Possibly, but bank impersonators also use numbers like 0238155677. Never take the caller's word for it. Hang up and call Commonwealth Bank directly using the number on your card or statement to verify if they initiated contact. Legitimate banks expect this level of caution.
What information should I never give to a caller from 0238155677?
Do not share your full card number, PIN, CVV, online banking password, date of birth, or account numbers with any unsolicited caller, even if they claim to be from Commonwealth Bank. Callers from 02 3815 5677 who ask for this information are almost certainly attempting fraud.
Should I block 02 3815 5677 after receiving a suspicious call?
Yes. After you hang up on a call from 0238155677, block the number in your phone's settings. This prevents repeated contact attempts and reduces the chance you'll accidentally answer a follow-up call from the same scammer.
What if Commonwealth Bank actually needs to contact me about my account?
Real banks have secure ways to contact you without needing verification information over the phone. If you're concerned about your account, call Commonwealth Bank directly using a number you know is legitimate. They can confirm whether 02 3815 5677 was a genuine attempt or fraud. Never trust caller ID alone.
How do I report this call from 0238155677 to authorities?
Report the call to Scamwatch at scamwatch.gov.au with as much detail as possible, including the date and time of the call from 02 3815 5677. Also report to ACMA (acma.gov.au) to flag the impersonation attempt. Both agencies use these reports to track scam patterns and take action against fraudsters.