- Scam
02 3815 5672 (0238155672): One report of a caller impersonating Telstra. Contributor was not a customer; caller hung up when challenged.
Telstra Impersonation Report for 02 3815 5672
A contributor has reported receiving a call from 02 3815 5672 (also written as 0238155672) from a caller claiming to represent Telstra. The caller's approach was direct but fell apart quickly when questioned. The contributor, who is not a Telstra customer, immediately challenged the caller and was told to "jog on" before the line went dead. This interaction raises a red flag for potential impersonation.
The fact that the caller disconnected so rapidly when confronted suggests they may have been working through a list of random numbers, hoping to catch someone off-guard or someone who actually uses Telstra services. This is a common tactic used in telecom impersonation scams targeting Australian consumers.
What the Caller from 02 3815 5672 Claimed
According to the report, the caller from 0238155672 identified themselves as a Telstra representative. No specific reason for the call was mentioned in the report, but the contributor's immediate realisation that they weren't a Telstra customer allowed them to spot the inconsistency. The dismissive tone ("jog on") suggests the caller wasn't prepared to engage with skepticism or verification questions.
What to Do If You Receive a Call from 02 3815 5672
If 02 3815 5672 calls you:
- Do not: Confirm your customer status, provide personal details, account numbers, or payment information over the phone
- Do not: Follow any urgent instructions to verify your account or resolve supposed service issues
- Do: Hang up immediately if you don't recognise the caller
- Do: Contact Telstra directly using the phone number on your bill or their official website to verify any claims
- Do: Block the number if it calls again
- Do: Report the call to relevant authorities
How to Report 02 3815 5672
If you receive a call from 02 3815 5672 (0238155672) claiming to be Telstra, report it through these Australian government channels:
- Scamwatch: scamwatch.gov.au - Report telecom impersonation scams
- ACMA (Australian Communications and Media Authority): acma.gov.au - Report unwanted calls and impersonation attempts
- Telstra directly: Contact Telstra's fraud team through your official account to report the impersonation
- ReportCyber: cyber.gov.au - For scams involving identity theft or financial fraud attempts
- Reverseau: Help other Australians by reporting your experience on Reverseau to build community awareness
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
caller claimed to be Telstra but I'm not a customer, hung up quick when I told them to jog on
Help others by sharing your experience with (02) 3815 5672!
WRITE A REVIEWFrequently Asked Questions
Why would someone impersonate Telstra on 02 3815 5672?
Callers impersonating Telstra typically aim to extract personal information, account details, or payment information from genuine customers. In this case, the caller on 02 3815 5672 (0238155672) disconnected when the contributor revealed they weren't a Telstra customer, suggesting the scammer moves quickly through lists looking for actual customers who might be caught off-guard.
Should I answer calls from 02 3815 5672?
No. If 02 3815 5672 (0238155672) calls you and you don't recognise it, let it go to voicemail. If a caller claims to be from Telstra, hang up and call Telstra directly on the number printed on your bill or their official website to verify the call.
What if I'm actually a Telstra customer and 02 3815 5672 calls me?
Do not provide any information to the caller. Hang up and contact Telstra directly using an official number. Legitimate Telstra representatives will not call asking for passwords, PIN codes, or payment details. Always initiate contact yourself rather than responding to unsolicited calls claiming to be from 02 3815 5672 (0238155672).
Can I block 02 3815 5672 on my phone?
Yes. Most Australian phones allow you to add numbers to a blocked list. You can block 02 3815 5672 (0238155672) through your phone's settings or via your carrier. If the calls continue from different numbers, contact your phone provider or consider using call-filtering apps.
Is 02 3815 5672 definitely a scam number?
Based on the single report, a caller from 02 3815 5672 impersonated Telstra and disconnected when challenged. This behaviour is consistent with impersonation scams. However, with only one report, we recommend treating it with caution and verifying any claims independently through official Telstra contact details.
Where is 02 3815 5672 located?
02 3815 5672 (0238155672) is allocated as a local-service number in New South Wales. However, scammers often use spoofed or misallocated numbers, so the actual origin may differ from the registered allocation. This doesn't change the advice: verify independently and report to ACMA if contacted.