- Scam
One contributor reports unsolicited call from 02 3815 5642 (0238155642) about internet upgrades. Caller hung up when told they had Starlink.
Internet Upgrade Spam Reports for 02 3815 5642
A contributor has reported receiving a call from 02 3815 5642 (also written as 0238155642) regarding unwanted internet upgrade offers. The caller from this NSW-based number terminated the call immediately when the recipient mentioned they already had Starlink internet service, suggesting the caller was working from a generic script without flexibility to handle existing alternative providers.
This pattern indicates 0238155642 is likely part of a telemarketing campaign targeting households for internet service upgrades, with callers either unwilling or unable to engage further once they realise the sales pitch won't work.
What Callers from 02 3815 5642 Say
Based on the community report, the caller from 02 3815 5642 initiated contact about internet upgrades without apparent prior consent from the recipient. When the householder disclosed they were already a Starlink customer, the caller disconnected rather than attempting alternative offers or follow-up approaches.
This behaviour suggests callers working from this number may be using outdated contact lists or targeting customers without knowledge of their current service providers.
Call Patterns and Timing
The report indicates 02 3815 5642 made an outbound call in mid-February. The number is allocated to Symbio Networks Pty Ltd, a NSW-based provider, which may explain why the caller was promoting internet services to NSW households.
What to Do If You Receive a Call from 02 3815 5642
If 02 3815 5642 calls you:
- Do not: Engage with unsolicited service upgrade offers or confirm your current internet provider details
- Do: Politely say you're not interested and hang up, or let the call go to voicemail
- Do: Block the number if the calls are repeated, or lodge a complaint if you're on the Do Not Call Register
How to Report 02 3815 5642
If you receive unwanted marketing calls from 02 3815 5642, you can report the number through several channels:
- Register your number on the Australian Do Not Call Register at donotcall.gov.au if you wish to opt out of telemarketing calls
- Report the call to the Australian Communications and Media Authority (ACMA) at acma.gov.au
- Contribute your own experience on Reverseau to help other Australians identify this caller
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What Our Users Reviewed
Called about internet upgrades, hung up when I said I have Starlink
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WRITE A REVIEWFrequently Asked Questions
Why did the caller from 02 3815 5642 hang up when I mentioned Starlink?
The contributor's experience suggests callers from 02 3815 5642 are working from a fixed script promoting internet upgrades. Once you've indicated you have an alternative provider like Starlink, the caller has no prepared response and may disconnect rather than attempt a different approach. This indicates the campaign targets generic households without checking existing service status first.
Is 0238155642 a legitimate business number?
The number 0238155642 is allocated to Symbio Networks Pty Ltd, a NSW-based provider. However, unsolicited calls from legitimate companies about service upgrades should still be treated cautiously. If you didn't request a call about upgrades, you can ask to be removed from their calling list.
What should I do if 02 3815 5642 keeps calling me?
If you receive repeated calls from 02 3815 5642 after declining the offer, block the number in your phone settings. You can also register your number on the Do Not Call Register at donotcall.gov.au, and if the calls continue after 30 days, report it to ACMA at acma.gov.au.
Can I opt out of calls from 02 3815 5642?
Yes. During the call from 02 3815 5642, you can ask the caller to remove you from their calling list. If they don't comply, register your number on the Do Not Call Register at donotcall.gov.au and report the breach to ACMA.
Is this a scam or just spam from 0238155642?
Based on the available report, 0238155642 appears to be unsolicited telemarketing rather than a scam attempt. The contributor wasn't asked for personal information or money. However, it's classified as spam because it was an unwanted sales call.
Why would a caller hang up from 02 3815 5642 instead of offering alternatives?
When callers from 02 3815 5642 disconnect after learning you have Starlink, it suggests they're using rigid, script-based calling lists with minimal training on objection handling. The quick hang-up indicates they simply move on to the next number rather than attempting to recover the sale or cross-sell different services.