- Scam
- Suspicious
Community reports for 02 3815 5613 (0238155613) describe callers impersonating PayPal and Telstra, knowing recipients' names but with inconsistencies that suggest data misuse.
Impersonation Reports for 02 3815 5613
Two contributors have reported calls from 02 3815 5613 (also written as 0238155613) involving callers impersonating major Australian and international companies. Both reports indicate the callers possessed partial personal information, specifically recipients' names, which adds a concerning layer to these contacts. The inconsistencies and pressure tactics suggest these are coordinated impersonation attempts rather than legitimate business inquiries.
What Callers from 02 3815 5613 Claim
One contributor received a call from 02 3815 5613 where the caller claimed to be a PayPal representative. The caller referenced a charge on the recipient's account to establish credibility, then requested the recipient put them on loudspeaker. This setup is a common social engineering tactic designed to isolate the target and create urgency.
A second report about 0238155613 describes an Indian woman claiming to represent Telstra regarding internet services. The recipient did not have a Telstra account, making the call immediately suspicious. Despite this mismatch, the caller knew the recipient's name, which the contributor found particularly unsettling and indicative of possible data breach sourcing.
Caller Tactics and Red Flags
Both calls from 02 3815 5613 employed similar high-risk tactics. The callers used knowledge of victims' names to appear legitimate, but made deliberate errors or inconsistencies - one got the phone number wrong, the other called about a service the household didn't use. These contradictions suggest the callers are working from incomplete or stolen data, trying to fill gaps through social engineering.
The request to put the caller on loudspeaker in the PayPal impersonation call is particularly notable. This technique aims to make the target feel monitored or create a false sense of official procedure, increasing the likelihood the person will comply with subsequent requests for personal or financial information.
What to Do If You Receive a Call from 02 3815 5613
If 02 3815 5613 calls you:
- Do not: Put the caller on loudspeaker, share personal details, banking information, or confirm your full name or address
- Do not: Return the call to a number the caller provides - hang up and call the official company directly using a number from their official website
- Do: Hang up immediately if the caller claims to be from PayPal, Telstra, or any other company
- Do: End the call and verify independently by contacting the company directly using an official phone number or website
- Do: Block 0238155613 if the calls persist
- Do: Note the time and details of the call for reporting purposes
How to Report 02 3815 5613
If you receive impersonation calls from 02 3815 5613, report them to Australian authorities:
- Scamwatch: Report the call at scamwatch.gov.au with details of what the caller claimed and any information they requested
- ACMA: Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au, particularly if the calls are repeated or harassing
- PayPal or Telstra: Contact the company directly using their official channels to report the impersonation
- Reverseau: Report your experience with 02 3815 5613 to contribute to community safety and help others identify this number
Help others by sharing your experience with (02) 3815 5613!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Claimed to be PayPal rep, said there was a charge on my account, knew my name but got my number wrong, asked me to put them on loudspeaker
Indian woman called claiming to be from Telstra about internet, but we don't have Telstra. She knew my name which was weird
Help others by sharing your experience with (02) 3815 5613!
WRITE A REVIEWFrequently Asked Questions
Why did the caller from 02 3815 5613 know my name if it's a scam?
Scammers often source personal information from data breaches, social media, or stolen contact lists. The fact that the caller from 02 3815 5613 knew your name but made errors (wrong phone number, wrong service provider) suggests they have partial data and are using your name to appear credible while filling gaps through social engineering. This combination is a strong indicator of impersonation rather than a legitimate company call.
What should I do if 0238155613 asks me to put them on loudspeaker?
Hang up immediately. Requesting loudspeaker is not a legitimate business practice and is a known social engineering tactic used by scammers. Legitimate companies like PayPal and Telstra will never ask you to put them on loudspeaker. If you need to contact these companies, end the call to 02 3815 5613 and use the official phone number from their website.
How do I verify if a call from 02 3815 5613 is really from PayPal or Telstra?
Never trust the phone number provided by the caller. Instead, end the call and independently contact PayPal or Telstra using the official contact details on their websites. For PayPal, visit paypal.com and use their help centre to contact them. For Telstra, visit telstra.com.au or call 133 200. This prevents you from being redirected to a scammer's line.
Should I block 02 3815 5613 after one call?
Yes, if 02 3815 5613 calls and attempts impersonation or requests personal information, blocking it is a sensible precaution. Blocking prevents repeated contact and reduces the risk of being caught off-guard by a follow-up call from 0238155613 using a similar approach or additional pressure tactics.
What personal information should I never share with a caller from 02 3815 5613?
Never share banking details, passwords, PIN codes, tax file numbers, passport numbers, or confirmations of your full address or date of birth. Legitimate companies like PayPal and Telstra will never call asking for these details. If 02 3815 5613 or any unknown number requests this information, it is a scam.
How does Reverseau know 02 3815 5613 is associated with Symbio Networks?
The phone number 0238155613 is allocated to Symbio Networks Pty Ltd, a local service provider in New South Wales. However, this allocation does not mean Symbio Networks is responsible for the scam calls. The number may have been spoofed, reassigned, or compromised. Always report the specific impersonation claim (PayPal, Telstra) to Scamwatch and ACMA for investigation, not just the number.