- Suspicious
Community report for 02 3815 5597 (0238155597): Caller impersonated phone company, claimed IP anomalies and viruses, requested personal information.
Tech Support Impersonation Reports for 02 3815 5597
One contributor has reported a scam call from 02 3815 5597 (also written as 0238155597) involving impersonation of a phone company. The caller claimed to have detected IP anomalies and viruses on the recipient's connection, then requested access to fix the reported issues. This is a classic tech support scam pattern where callers falsely represent legitimate service providers to gain trust and extract personal information or system access.
The report indicates the caller's claims about technical problems were entirely fabricated, with the contributor describing the interaction as "dodgy as hell." Calls from 0238155597 using this approach typically target people unfamiliar with tech terminology, hoping they'll grant remote access or provide payment details under the guise of fixing urgent problems.
What Callers from 02 3815 5597 Claim
The contributor who received a call from 02 3815 5597 reports the caller impersonated a phone company representative. The caller alleged that the recipient's IP address showed anomalies and contained viruses, creating a false sense of urgency about network security. The stated intention was to "fix" these non-existent problems, which typically involves either requesting remote access credentials, payment information, or personal details needed for supposed account verification.
This type of deception from 0238155597 relies on technical jargon and authority impersonation to bypass normal scepticism. The contributor's instinct that something was "dodgy" is exactly the right response, as legitimate phone companies and NBN providers do not initiate calls claiming to have detected IP viruses.
What to Do If You Receive a Call from 02 3815 5597
If 02 3815 5597 calls you with claims about IP anomalies, viruses, or network issues:
- Do not: Grant remote access to your computer, provide passwords, banking details, or personal identification information
- Do not: Follow links or download software the caller provides
- Do not: Return the call to a number the caller provides
- Do: Hang up immediately if the caller claims to be from your phone provider but you didn't initiate contact
- Do: Verify independently by calling your actual phone company using the number on your bill or their official website
- Do: Block 0238155597 in your phone settings to prevent future calls
- Do: Report the number to relevant authorities if you or someone you know was targeted
How to Report 02 3815 5597
If you've received a similar call from 02 3815 5597 or 0238155597, report it to Australian authorities:
- Report to Scamwatch at scamwatch.gov.au with details of what the caller claimed and when the call occurred
- Report to the ACMA (Australian Communications and Media Authority) at acma.gov.au - this helps track scam calling patterns across Australia
- If you believe your computer or data may be compromised, report to ReportCyber at cyber.gov.au
- Share your experience on Reverseau to help other Australians identify calls from this number
FAQ
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WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Called claiming to be from a phone company, said my IP had anomalies and viruses, wanted to 'fix' it. dodgy as hell
Help others by sharing your experience with (02) 3815 5597!
WRITE A REVIEWFrequently Asked Questions
Is 02 3815 5597 a legitimate phone company number?
No. While 0238155597 is formatted as a local NSW number, the contributor's report shows it was used to impersonate a phone company. Legitimate phone companies do not initiate unsolicited calls claiming to have detected viruses on your IP. If you're concerned about your connection, hang up and call your actual provider using the number on your bill.
What should I do if I already gave information to the caller from 02 3815 5597?
If you provided banking details, passwords, or remote access credentials to 0238155597, contact your bank immediately and change all passwords. If remote access was granted, run a full antivirus scan or take your computer to a professional. Report the call to Scamwatch at scamwatch.gov.au and ACMA at acma.gov.au with as many details as you remember.
Why do scammers claim there are IP viruses when calling from 02 3815 5597?
Callers using 0238155597 create urgency and authority by referencing technical terms unfamiliar to most people. IP anomalies and viruses sound serious, making targets more likely to comply with requests for access or payment. In reality, antivirus software and your ISP would alert you directly to genuine threats, not random phone calls from 02 3815 5597.
Can I block 02 3815 5597 on my phone?
Yes. Most Australian phones allow you to block numbers in settings. Add 0238155597 to your blocked list. You can also report 02 3815 5597 to your phone provider's spam filtering service for additional protection across your account.
Is 02 3815 5597 always used for tech support scams?
Based on available community reports, one contributor flagged 0238155597 for a tech support impersonation scam. Scam numbers can be used intermittently or repurposed over time. If you've received a different type of call from 02 3815 5597, report it to Reverseau to help build a fuller picture of how this number is being used.
Who should I call if I think my computer was compromised by someone claiming to call from 02 3815 5597?
First, disconnect the computer from the internet. Do not use it for banking or sensitive tasks until checked. Consider taking it to a local IT professional or Apple/Microsoft support (contact them via official channels, not through anyone who called you from 0238155597). You can also report the incident to cyber.gov.au to help authorities track tech support scams across Australia.