- Scam
02 3815 5589 (0238155589): Contributors report impersonation calls falsely claiming to be from Amazon and Telstra asking for account verification.
Impersonation Scam Reports for 02 3815 5589
Two contributors have reported receiving impersonation scam calls from 02 3815 5589 (also written as 0238155589). Both calls involved callers falsely claiming to represent major Australian and international companies to extract verification information. The reports suggest this number is being used to conduct targeted impersonation fraud against Australian residents.
What Callers from 02 3815 5589 Claim
Contributors who answered calls from 02 3815 5589 report distinctly different impersonation attempts. One caller claimed to be from Amazon and requested account verification details. A second call from 0238155589 involved someone posing as a Telstra tech department representative.
Both callers initiated contact requesting verification information, which is a classic impersonation tactic. Legitimate companies rarely cold-call asking for account verification details, and contributors should recognise this as a major red flag indicating the call from 02 3815 5589 is fraudulent.
Why These Calls Are Dangerous
Impersonation scams target specific companies because most Australians have accounts with them. By claiming to represent Amazon or Telstra, callers from 02 3815 5589 exploit existing customer relationships and create false urgency around account security. Once a contributor provides verification information, scammers can access accounts, make unauthorised purchases, or commit identity theft.
What to Do If You Receive a Call from 02 3815 5589
If 02 3815 5589 calls you:
- Do not: Share account numbers, passwords, PINs, or verification codes with the caller
- Do not: Confirm personal details like your full name, address, or date of birth
- Do not: Follow any links or install software the caller requests
- Do: Hang up immediately if the caller asks for verification information
- Do: Contact the company directly using the phone number on your account statement or official website to verify any claims
- Do: Block 0238155589 to prevent future calls
How to Report 02 3815 5589
If you receive an impersonation scam call from 02 3815 5589, you can report it to:
- Scamwatch at scamwatch.gov.au - document the company name the caller impersonated and any information requested
- The Australian Communications and Media Authority (ACMA) at acma.gov.au - provide details about the impersonation attempt
- The company being impersonated - contact Amazon or Telstra directly to report the fraudulent call
- Reverseau - contribute your experience to help other Australians identify this number
Help others by sharing your experience with (02) 3815 5589!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Scammer pretending to be from Amazon asking for verification
Scammer pretending to be from Telstra tech department
Help others by sharing your experience with (02) 3815 5589!
WRITE A REVIEWFrequently Asked Questions
Should I answer if 02 3815 5589 calls me?
No. Based on community reports, 02 3815 5589 (0238155589) is being used for impersonation scams. If you don't recognise the number, it's safer to let it go to voicemail. If the caller is legitimate, they will leave a message or you can call the company directly using a verified number.
What should I do if I've already given information to a caller from 0238155589?
If you provided account details, passwords, or verification codes to someone claiming to be from Amazon or Telstra, contact those companies immediately using official phone numbers to report the incident and secure your accounts. Change your passwords and monitor your account activity closely for unauthorised access.
How can I verify if a call from 02 3815 5589 is really from Amazon or Telstra?
Legitimate companies do not cold-call asking for verification information. If you receive a call from 02 3815 5589 claiming to be from Amazon or Telstra, hang up and contact those companies directly using the phone number on your official account statement or their verified website to confirm if they were trying to reach you.
Is 0238155589 a real Amazon or Telstra number?
No. The reports indicate that callers falsely claimed to be from Amazon and Telstra but were using 02 3815 5589 (0238155589) to do so. This is a spoofed or hijacked number being used for scam purposes. Neither company will contact you asking for verification via unsolicited calls from this number.
Can I block 02 3815 5589 on my phone?
Yes. Most Australian mobile phones and landlines allow you to block specific numbers. You can add 0238155589 to your blocked list to prevent future calls from 02 3815 5589. Check your phone's settings or contact your service provider for instructions on how to block incoming calls.
What if the caller mentions a specific order or transaction I made with Amazon?
This is a common impersonation tactic used by scammers calling from 02 3815 5589. They may reference real transactions to build credibility, but legitimate Amazon and Telstra staff will never ask you to verify passwords or security codes via phone. Always verify by contacting the company directly using an official number.