- Scam
One community report for 02 3815 5572 (0238155572): caller claiming to be from National Australia Bank hung up when questioned.
Suspicious Call from 02 3815 5572 Claiming to be NAB
A single contributor has reported receiving a call from 02 3815 5572 (also written as 0238155572) where the caller identified themselves as Kevin from National Australia Bank. The caller hung up immediately when the contributor asked what the call was regarding, which raised immediate suspicion about the legitimacy of the call.
This pattern of hanging up when questioned is a common red flag for fraudulent callers. Legitimate NAB representatives typically have a prepared reason for calling and will explain the purpose of their contact. The behaviour reported for 0238155572 suggests the caller may have been testing the line or attempting a scam that fell apart when faced with basic verification questions.
Why Callers Hang Up When Questioned
Scammers and fraudulent callers often disconnect when challenged because they lack a genuine purpose for the call. A legitimate bank representative calling from 02 3815 5572 would have account details, transaction information, or a specific service reason to discuss. The fact that this caller could not or would not explain the reason for contacting the contributor is a strong indicator of suspicious activity.
This behaviour is particularly concerning because it suggests the caller may have obtained the recipient's phone number through data theft or a compromised contact list, and was attempting to verify whether the number was active and answered by the correct person.
What to Do If You Receive a Call from 02 3815 5572
If 02 3815 5572 calls you and claims to be from NAB or any other financial institution:
- Do not: Provide any personal information, account numbers, passwords, or verification codes
- Do not: Return the call to the number that appeared on your phone
- Do: Hang up and contact NAB directly using the phone number on the back of your card or their official website
- Do: Ask for specific details about your account or the reason for the call before engaging further
- Do: Block the number 02 3815 5572 if it calls again
- Do: Note the time and date of the call for reporting purposes
How to Report 02 3815 5572
If you receive a suspicious call from 02 3815 5572, report it to the following Australian authorities:
- Scamwatch: Report the call at scamwatch.gov.au, which is run by the ACCC and tracks common scam patterns
- ACMA: Lodge a complaint with the Australian Communications and Media Authority at acma.gov.au, who regulate telemarketing and unwanted calls
- National Australia Bank: Contact NAB directly through their official channels to report the fraudulent call claiming to be from their organisation
- Reverseau: Report your experience with 0238155572 on this website to help other Australians identify suspicious numbers
Help others by sharing your experience with (02) 3815 5572!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Kevin from National Australia Bank called but hung up when I asked what it was about
Help others by sharing your experience with (02) 3815 5572!
WRITE A REVIEWFrequently Asked Questions
Why would a caller from 02 3815 5572 hang up when asked what they want?
Scammers and fraudulent callers often disconnect when questioned because they lack a genuine reason for calling. The contributor who received the call from 02 3815 5572 asked a basic verification question, and the caller claiming to be Kevin from NAB could not or would not explain the purpose, suggesting the call was not legitimate. Legitimate bank representatives have prepared information and will explain why they're calling.
Is 0238155572 actually a NAB phone number?
The number 0238155572 is allocated to Symbio Networks Pty Ltd as a local service line in NSW. NAB calls typically come from NAB's official support lines, not from local service provider allocations. If you're unsure whether a call is genuinely from NAB, hang up and call NAB directly using the number on your card or their official website, not any number provided by the caller.
What should I do if 02 3815 5572 calls me claiming to be from my bank?
Do not provide any information to the caller. Hang up immediately and contact your bank directly using the official phone number on the back of your card or their verified website. Never return a call to a number that appeared on your phone if you're unsure of its legitimacy, as scammers can spoof caller ID. Report the call from 02 3815 5572 to Scamwatch at scamwatch.gov.au.
Can I trust a call from 02 3815 5572 if the caller knows my name?
No. Scammers often obtain personal information including names and phone numbers through data breaches, public records, or compromised databases. Knowing your name does not make a call from 0238155572 legitimate. Always verify directly with your bank using official contact details before trusting any information provided by an incoming caller.
Should I block 02 3815 5572 after one suspicious call?
Yes. If 0238155572 called you and the caller hung up when questioned, or claimed to be from your bank without a clear reason, it's sensible to block the number to prevent further contact. You can block the number in your phone settings. If the call happens again from a different number, report it to ACMA at acma.gov.au and Scamwatch.
What do I do if I already shared information with a caller from 02 3815 5572?
Contact your bank immediately using the official number on your card to alert them of potential fraud. If you shared passwords, PINs, or authentication codes with a caller from 0238155572, request an immediate change and monitor your accounts for unauthorised activity. Report the call to Scamwatch at scamwatch.gov.au and consider placing a fraud alert with Australian Credit Reporting bodies.