- Spam
- Scam
02 3815 5570 (0238155570): Contributors report calls impersonating ANZ Fraud Team with urgent claims about unauthorised payments and pressure tactics.
ANZ Bank Impersonation Reports for 02 3815 5570
Contributors have flagged 02 3815 5570 (also written as 0238155570) for impersonating ANZ's fraud prevention team. One caller claimed to represent ANZ Fraud Team and contacted a contributor about a supposedly fraudulent payment the recipient had never authorised. The caller became defensive when questioned about their call location, a common evasion tactic used by impersonation scammers.
The allocation data shows 0238155570 is provisioned as a local service in NSW through Symbio Networks Pty Ltd, making it appear as a standard Australian phone number to unsuspecting recipients. This legitimacy masking is a deliberate strategy to bypass caller ID skepticism.
What Callers from 02 3815 5570 Say
The contributor who answered a call from 02 3815 5570 reported the caller claimed ANZ Fraud Team affiliation and pressed urgently about an unauthorised transaction. When challenged on their call location and identity verification details, the caller became snappy and defensive rather than providing the reassurance or detailed confirmation a genuine bank would offer.
Legitimate ANZ fraud calls follow strict protocols: the bank will never demand immediate action, will provide verifiable callback numbers to official ANZ lines, and will remain professional when questioned. The behaviour reported from 0238155570 contradicts all three standards.
Report Patterns and Timing
The two reports about 02 3815 5570 came in within a six-day window in February 2026. One contributor chose not to engage (the missed call), while the other answered and interacted with the caller. The speed at which a second report appeared suggests active calling campaigns during this period.
What to Do If You Receive a Call from 02 3815 5570
If 02 3815 5570 calls you claiming to be from ANZ or any financial institution:
- Do not: Confirm account details, proceed with any transaction, or return the call to a number the caller provides
- Do: Hang up immediately without engaging further questions
- Do: Contact ANZ directly using the phone number on your bank statement or ANZ's official website to verify any fraud claims
- Do: Block 0238155570 in your phone settings to prevent future calls
- Do: Report the call to ACMA and Scamwatch with the date and time
How to Report 02 3815 5570
If you've received a call from 02 3815 5570 or 0238155570 impersonating your bank:
- Report to Scamwatch at scamwatch.gov.au with details of what the caller said and when the call occurred
- Report to ACMA (Australian Communications and Media Authority) at acma.gov.au - include the caller's claims and your response
- Contact ANZ directly via your bank statement or official website to flag the impersonation attempt on your account
- Add your report to Reverseau to help other Australians identify this number's behaviour pattern
Help others by sharing your experience with (02) 3815 5570!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Got called, decided to ignore it
Claimed to be ANZ Fraud Team, pressing me about a dodgy payment I never made, got snappy when I asked where they were calling from
Help others by sharing your experience with (02) 3815 5570!
WRITE A REVIEWFrequently Asked Questions
Will ANZ ever call me without warning about fraud on my account?
Legitimate ANZ fraud alerts follow strict protocols and will not pressure you on the first call. Real banks encourage you to hang up, verify their identity independently using an official number, then call back on that verified line. If 02 3815 5570 calls and presses you urgently without allowing verification steps, it's impersonation. Hang up and contact ANZ directly.
Why did the caller from 0238155570 get snappy when I asked where they were calling from?
Scammers impersonating 0238155570 become defensive when questioned because they cannot provide legitimate verification. Real ANZ staff remain professional and helpful when confirming their identity - they expect customers to verify. Defensive or aggressive responses are a red flag that the caller is not genuine.
Is 02 3815 5570 a real ANZ phone number?
No. While 02 3815 5570 is provisioned as a local NSW service, it is not an official ANZ contact number. ANZ fraud team calls come from ANZ's registered business lines. If you need to contact ANZ about fraud, use the number on your bank statement, your ANZ app, or visit anz.com.au directly - never call a number the caller provides.
Should I return the missed call from 0238155570?
No. Do not call back 0238155570 or any number that has called you with unconfirmed claims. If there is a genuine fraud issue on your account, contact ANZ first using their official verified number. Returning calls to 0238155570 confirms your number is active and may trigger more calls.
What should I do if I already gave information to the caller from 02 3815 5570?
Contact ANZ immediately using the number on your statement and inform them of the impersonation call. Request they review your account for unauthorised activity and monitor for fraud. If you disclosed payment card details, security codes, or passwords, ask ANZ to flag your account for enhanced monitoring and consider cancelling the affected card.
How do I report 02 3815 5570 to authorities?
Report 0238155570 to Scamwatch at scamwatch.gov.au (include the impersonation claim and date), to ACMA at acma.gov.au (provide the caller's behaviour and tactics), and to your bank ANZ directly. Also report it on Reverseau to warn other Australians about this number's impersonation pattern.