- Suspicious
- Scam
- Unknown
Community reports for 02 3815 5567 (0238155567): Callers impersonating Telstra claiming internet issues, requesting IP address searches and personal data.
Tech Support Impersonation Reports for 02 3815 5567
Five contributors have reported suspicious activity from 02 3815 5567 (also written as 0238155567), with two confirmed scam reports involving tech support impersonation. The most detailed report describes a caller with a heavy accent claiming to represent Telstra, attempting to direct the contributor to search "myipshark" on Safari - a known phishing tactic. The contributor noted the same caller contacted them from a different number shortly after, suggesting coordinated scam activity.
A second contributor received a call from 0238155567 claiming to be from Telstra about internet issues, despite the contributor not having a Telstra account. This mismatch is a red flag for impersonation-based fraud, as legitimate service providers typically verify account ownership before discussing services.
What Callers from 02 3815 5567 Say
Reports indicate callers from 02 3815 5567 use several manipulation tactics. One contributor documented that the caller specifically instructed them to search a website (myipshark) in their browser - a common method to capture IP addresses, browser history, or redirect to credential-stealing pages. The heavy accent and persistence across multiple numbers suggests a coordinated scam operation.
Another report mentions a caller claiming affiliation with Crookwell NSW, though this location claim could not be verified and the caller became difficult to understand. A separate automated voice message from this number simply stated "Hello, how are you doing today?" - a robocall opener designed to detect active phone numbers for further targeting.
Report Patterns and Timing
Reports span from early February to late February 2026, with the majority arriving as answered calls. One contributor received an automated voicemail, and another missed the call entirely without a message left. The frequency and variety of tactics suggest 02 3815 5567 may be part of a wider scam network, given that one contributor reported receiving follow-up contact from a different number using identical social engineering methods.
What to Do If You Receive a Call from 02 3815 5567
If 02 3815 5567 calls you:
- Do not: Follow instructions to visit websites, search IP addresses, or download software. Do not provide account details, passwords, or personal information. Do not return the call if you miss it.
- Do: Hang up immediately if the caller claims to be from your ISP or Telstra but you don't have an account with them. Contact your actual service provider directly using a number from their official website or bill to verify any claims. Block the number and report it to your phone provider.
- Ask for verification: Legitimate service providers can be contacted independently. If someone calls claiming to be from Telstra, end the call and ring Telstra's official support line yourself.
What to Do If You Receive an SMS from 02 3815 5567
If you receive an SMS from 0238155567:
- Do not: Click any links in the message. Do not reply to confirm your number is active. Do not follow any instructions to visit websites or provide information.
- Do: Delete the message immediately. Report it as spam to your phone provider. Forward the message to 0429 999 888 (ACMA's spam reporting service) if possible.
How to Report 02 3815 5567
If you've been contacted by 02 3815 5567 or 0238155567, report it to the following Australian authorities:
- Scamwatch: Report the scam at scamwatch.gov.au with details of what the caller claimed and any instructions they gave you.
- ACMA (Australian Communications and Media Authority): File a complaint about the call at acma.gov.au. Include the date, time, and specific tactics used.
- Your phone provider: Contact your service provider to report the number and request it be blocked.
- Reverseau: Contribute your experience on this page to help other Australians identify this number.
Help others by sharing your experience with (02) 3815 5567!
WRITE A REVIEWRatings Distribution
What Our Users Reviewed
Bloke with hard accent talked about IP addresses, tried to get me to search myipshark on Safari. same call came from different number later
Claimed to be from Telstra about my internet, I don't have Telstra
Called but didn't leave voicemail
Claimed to be from Crookwell NSW, couldn't understand them, hung up after I asked them to repeat
Number left automated voice message "Hello, how are you doing today?". It doesn't sound like the approach of a legitimate business. Caution recommended.
Help others by sharing your experience with (02) 3815 5567!
WRITE A REVIEWFrequently Asked Questions
Why did a caller from 02 3815 5567 ask me to search an IP address website?
Searching for your IP address on unfamiliar websites is a common phishing tactic. Scammers use this to capture your real IP, monitor your browser, or redirect you to credential-stealing pages. One contributor reported this exact request from 0238155567, followed by the caller attempting to access their system. Never search websites or visit links recommended by unsolicited callers claiming to be from tech support.
Can 02 3815 5567 really be calling from Telstra?
No. This number is registered as a local service in NSW (provider: Symbio Networks), not to Telstra. Multiple contributors reported callers falsely claiming to represent Telstra from 0238155567. Telstra calls come from Telstra-branded numbers. If you're unsure, hang up and call Telstra's official support line directly using a number from their website or your bill.
What should I do if I already followed instructions from 02 3815 5567?
If you searched a website or provided information after a call from 0238155567, immediately change your passwords, especially for email and financial accounts. Monitor your accounts for suspicious activity. Contact your bank and any affected service providers. Report the scam to Scamwatch (scamwatch.gov.au) and ACMA (acma.gov.au). Consider running a security scan on your device, as some phishing sites attempt to install malware.
Why did 02 3815 5567 call me if I don't have a Telstra account?
Scammers using 0238155567 don't verify whether you actually have the service they claim to represent. They use shotgun tactics, calling many numbers hoping some recipients will become confused or uncertain about their account status. This creates an opportunity for the scammer to 'verify' details and extract personal information. Hang up immediately if any service provider calls about an account you don't have.
Is the robocall from 02 3815 5567 dangerous?
The automated message "Hello, how are you doing today?" from 0238155567 is a robocall used to detect active phone numbers. While the message itself isn't directly dangerous, it confirms your number is monitored. These numbers are then targeted with follow-up scam calls. If you receive such a call, don't respond or press any keys - simply hang up and block the number.
Should I block 02 3815 5567?
Yes. Block 0238155567 immediately on your phone. One contributor reported receiving follow-up calls from a different number after the initial contact, suggesting the scam network shares active number lists. Blocking prevents wasted time and reduces your exposure to manipulation tactics. After blocking, report the number to your service provider and to ACMA at acma.gov.au.