- Spam
- Legit
- Scam
- Suspicious
The phone number 02 3813 8485 has been identified as a legitimate line used by Uber support to follow up on driver complaints. If you receive a call from this number, it's recommended to verify through the Uber app if you are experiencing related issues.
Understanding 02 3813 8485: A Deep Dive
The phone number 02 3813 8485 / 0238138485 has stirred a variety of reactions from users across Australia, with reports suggesting it is primarily associated with Uber's support services. However, there's a mix of opinions that have classified the number as both legitimate and suspicious. Let's unpack this further.
Classification: Legitimate Service
From the majority of reviews, it appears that 02 3813 8485 / 0238138485 is indeed a legitimate number used by the Uber Support team, especially to follow up on complaints made through the Uber application. Users who have reached out regarding driver-related issues confirmed they received calls from this number. Notably, on multiple occasions, individuals linked it directly to assistance from the Uber Escalation Team aimed at resolving reported concerns.
The Scam Concerns
Despite the number's association with Uber, some users remain cautious, suggesting it could be utilised for scams. For instance, one review noted that a user, who had no interaction with Uber or UberEats, felt unsure of the calling number's legitimacy, advising caution. In scenarios like this, it's crucial to differentiate between genuine outreach and potential spam.
How to Handle Calls from 02 3813 8485
- If you have recently made a complaint through Uber, this number likely represents their support team reaching out to assist you.
- Be cautious if you have no connection to Uber, especially if the calls are persistent without context.
- Verify the call by checking for any correspondence in your Uber app or through their official communication channels.
- Block the number if you continue to receive unsolicited calls without a clear reason.
Final Thoughts
When receiving a call from 02 3813 8485 / 0238138485, it's vital to consider your recent dealings with Uber. While many appear to confirm its legitimacy as a support call, scepticism from those without a connection to Uber raises valid concerns. For peace of mind, utilising services like Reverseau for a thorough reverse phone lookup in Australia can also help decipher the identity behind calls, ensuring you are informed and protected against potential scams.
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What Our Users Reviewed
This number is spamming my partner like there’s no tomorrow! Seriously, a dozen calls in ten minutes over several days? Whether it's Uber or what, that's just plain harassment!
The call was from Uber Eats responding to a complaint I had made. When I answered the call, it was an automated robot. While the experience was not pleasant, I verified through the Uber Eats app that they initiated the call.
I suspect this is a scammer. I don't use Uber, and the only way UberEats would have my phone number is if Woolworths shared it, which I did not consent to. I have taken steps to block this number.
They claimed to have a legitimate issue concerning Uber and called me quickly, likely trying to avoid being reported to regulatory bodies like ASIC or ACCC. Depending on the nature of your concern, there are official organizations that can assist you.
A member of the Uber Escalation Team contacted me to follow up on an issue I had previously reported.
This call was from Uber support. They reached out to discuss a complaint I made about a driver. They also left a voice message confirming their identity as 100% legitimate Uber support, especially since I had requested a callback through the Uber app.
This number called me three times within two minutes, repeatedly hanging up. It seems like a possible scam; please be cautious.