02 9133 5400: Legitimate or Scam? Understanding Dodo's Customer Calls
Uncover details about the phone number 02 9133 5400, often connected to Dodo services. read user insights to distinguish between legitimate calls and potential scams, along with tips on managing unexpected calls.
Understanding the Calls from 02 9133 5400
The phone number 02 9133 5400 / 0291335400 has been a point of contention among Australian users, with various reports categorising it as both legitimate and suspicious. It primarily relates to services offered by Dodo, an Australian telecommunications company, which creates a grey area for those receiving calls from this number. Let’s explore this call in detail to help you navigate through the mixed reviews.
Is 02 9133 5400 / 0291335400 Legitimate?
Numerous users, particularly those who are active customers of Dodo, confirm that calls from 02 9133 5400 / 0291335400 are legitimate. These calls have reportedly included:
- Technical support inquiries.
- Mobile and internet service updates.
- Information regarding billing issues.
For instance, one reviewer noted that the call was concerning an active support ticket they had previously submitted, proving the authenticity of the number as a support contact for existing customers.
Identifying The Scam Element
Conversely, some reports indicate that this number can also be exploited by scammers posing as Dodo representatives. The scam typically involves:
- Asking for personal information without explaining the reason.
- Pressuring potential victims into providing sensitive details such as birthdates and addresses.
The call’s intent becomes alarming when legitimate callers fail to identify themselves clearly or refuse to comply with standard verification processes. For example, an individual reported that a caller did not provide enough identity confirmation, which raised red flags.
How Should You Handle Incoming Calls from This Number?
If you receive a call from 02 9133 5400 / 0291335400, here are steps to manage the situation:
- Do not share personal information.
- Hang up and verify: If you suspect a scam, hang up and call Dodo's official customer service number directly to check if the call was legitimate.
- Keep records: Document the nature of the call for future reference, especially if you receive follow-up calls claiming to be from Dodo.
- Report suspicious calls: Alerting your local consumer protection agency can help mitigate the risk for others in the community.
Conclusion
While calls from 02 9133 5400 / 0291335400 have been linked to Dodo services and can often be legitimate, the mixed user experiences highlight potential risks associated with impostors posing as customer service. Always exercise caution and verify before disclosing any personal information. For those seeking clarity or wanting to confirm who called, a Reverse Phone Lookup Australia can provide insight into the identity linked to this number.
Anonymous
I have been using Dodo for house telephone, Internet, Gas and electricity for over ten years. During that time Dodo never called me on the phone. Whenever Dodo needs to tell me something, I get an email from them to let me know what's the issue or something new that needs my attention.
In my opinion any call from 02 9133400 is a Scam.
Weich
This caller seems to be a scammer targeting Dodo customers. They immediately asked me to answer security questions without providing any reason for the call. No legitimate company would do that without an explanation. They also refused to confirm their identity by sending me an email, which raised red flags for me.
Newsome
I received a call from DODO Internet regarding a billing issue. They requested personal information, including my date of birth and home address. If you're uncomfortable sharing such information, I recommend contacting DODO directly instead.
Jaco
This number is not spam; it is a legitimate customer support number for Dodo.
Aubin
This is a legitimate call from Dodo service. It seemed a bit suspicious at first, but they are indeed a trusted service provider.
Winkelmann
I received a call from Dodo, despite having previously decided not to use their service. After the call, I received an email stating that someone would call me within eight hours. I don't have any active support cases with them, and I clearly communicated my decision not to proceed with their services. My initial rating of two out of five stars is now likely to become a one-star review based on this experience.
Wittenburg
I believe this call is spam and appears to be random.
Carolus
This call is from scammers who are trying to trick you by pretending to be from the DODO service. They are like many other scammers attempting to gather personal information, whether you are a customer or not. Stay vigilant and do not provide any details to them.
Chatterjee
After reading various comments, I found mixed opinions about this caller, with some identifying it as Dodo and others labeling it as a scam call. Since I am not a Dodo customer, I suspect it is a scam and have decided to block the number!
Tilghman
This is not a scam. The call was really from Dodo, a legitimate service provider.
Solberg
I received a call from this number, and it turned out to be Dodo contacting me regarding an active support ticket I had. This call was legitimate and related to resolving my ticket issue.
Kepple
I had a legitimate call regarding questions I had submitted via email. The conversation was clear and helpful.
Talavera
It was a legitimate call from Dodo, who reached out to assist with a technical issue I had previously reported through the MyDodo portal.
Cleland
I recognized this as a call from DoDo, the electricity supplier, since I had previously requested to be contacted by them. After I signed up for services, I verified their legitimacy by calling their official contact number listed on their website. While they were persistent in their sales approach, I can confirm the call was indeed genuine.
Rossow
This phone number is actually the legitimate service center for DODO. They use this number to inform customers about various matters, including plan changes, data usage, and sending temporary login codes for security.
Oswald
I am puzzled as to how they got my number since I am not a customer of Dodo. I have blocked this annoying caller.
Asif
I have never been a customer of Dodo, so this call seems like a cold marketing effort. If they are using the same number for both tech support inquiries and for promotional calls, they are likely to get blocked by many people, including myself.
Gierke
I missed a call from this number. Based on previous reports I've read, I believe it is related to Dodo, as I recently signed up for their services. They did not leave a message, and it does not seem to be a scam call.